---
title: Cleaner Quick Start Guide | Swept
description: A quick start guide designed help cleaners get started with Swept.
image: https://sweptworks.com/hubfs/Webinar%20Reminder%20%232.jpg
---

[![swept_RGB_Primary Blue](https://sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/?hsLang=en)

[Login](https://app.sweptworks.com/) [![calendar icon](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form?hsLang=en)

[![swept_RGB_Primary Blue](https://sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/?hsLang=en)

 Solutions ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

 Compare Plans ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Launch Icon](https://sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch?hsLang=en) [![Optimize Icon](https://sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize?hsLang=en) [![Scale Icon](https://sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale?hsLang=en)

[![Messages GIF_v2](https://sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en) [![Time Tracking](https://sweptworks.com/hubfs/Product%20Images/Booking%20%26%20Scheduling_FP.png) Time Tracking Track time for about $1/day →](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Inspections](https://sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![profitability](https://sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en)

Find out which plan is right for your business

[Compare Plans](https://sweptworks.com/compare-plans?hsLang=en)

 Resources ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Resources Icon](https://sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources?hsLang=en) [![Free Tools icon](https://sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools?hsLang=en) [![Blog Icon](https://sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/?hsLang=en) [![Success Stories Icon](https://sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories?hsLang=en)

[![Job Costing tool](https://sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Get support resources & attend weekly training

[Support Hub](https://sweptworks.com/resources/support?hsLang=en)

[About](https://sweptworks.com/about?hsLang=en)

[Login](https://app.sweptworks.com/) [![calendar icon](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form?hsLang=en)

Run Operations

Make shifts clearer and day-to-day work easier for your team.

[![Time Tracking Icon](https://sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Shift Icon](https://sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors?hsLang=en) [![Work Order Icon](https://sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software?hsLang=en)

[View All Features →](https://sweptworks.com/features?hsLang=en)

Prove Quality

Show consistent service with clear proof and communication.

[![Inspection Icon](https://sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![Checklist Icon](https://sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software?hsLang=en) [![Messaging Icon](https://sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Control Costs

Track job costs, supplies, and margins.

[![Profitability Reports](https://sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report New See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en) [![Supplies Icon](https://sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system?hsLang=en) [![Job Costing Icon](https://sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) Job Costing Tool Free Tool Estimate and track job costs before profit slips.](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Not sure where to start?

Compare plans or see Swept in action.

[![Compare Plans Icon](https://sweptworks.com/hubfs/Swept%20Icons/Compare%20Plans%20Icon.svg) Compare Plans](https://sweptworks.com/compare-plans?hsLang=en) [![Demo Video](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/webinar.svg) Watch Demo](https://sweptworks.com/product-demo?hsLang=en#demo)

Interactive demo

Video

[![GPS Update Dec 18](https://sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo?hsLang=en#tour)

 ✕

[Login](https://app.sweptworks.com/)

Solutions

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

Run Operations

Make shifts clearer and day-to-day work easier for your team.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Time Tracking Icon](https://sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Shift Icon](https://sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors?hsLang=en) [![Work Order Icon](https://sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software?hsLang=en)

Prove Quality

Show consistent service with clear proof and communication.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Inspection Icon](https://sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![Checklist Icon](https://sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software?hsLang=en) [![Messaging Icon](https://sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Control Costs

Track job costs, supplies, and margins.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Profitability Reports](https://sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report New See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en) [![Supplies Icon](https://sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system?hsLang=en) [![Job Costing Icon](https://sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) Job Costing Tool Free Tool Estimate and track job costs before profit slips.](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Not sure where to start?

Compare plans or see Swept in action.

[![Compare Plans Icon](https://sweptworks.com/hubfs/Swept%20Icons/Compare%20Plans%20Icon.svg) Compare Plans](https://sweptworks.com/compare-plans?hsLang=en) [![Demo Video](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/webinar.svg) Watch Demo](https://sweptworks.com/product-demo?hsLang=en#demo) [View All Features →](https://sweptworks.com/features?hsLang=en)

Compare Plans

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Launch Icon](https://sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch?hsLang=en) [![Optimize Icon](https://sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize?hsLang=en) [![Scale Icon](https://sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale?hsLang=en) [![Messages GIF_v2](https://sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Find out which plan is right for your business

[Compare Plans](https://sweptworks.com/compare-plans?hsLang=en)

Resources

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Resources Icon](https://sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources?hsLang=en) [![Free Tools icon](https://sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools?hsLang=en) [![Blog Icon](https://sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/?hsLang=en) [![Success Stories Icon](https://sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories?hsLang=en) [![Job Costing tool](https://sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Get support resources & attend weekly training

[Support Hub](https://sweptworks.com/resources/support?hsLang=en) 

[About →](https://sweptworks.com/about?hsLang=en)

Ready to see Swept?

Get a quick walkthrough tailored to your janitorial operation.

[Get Demo](https://sweptworks.com/product-demo-form?hsLang=en)

# QUICK START GUIDE FOR CLEANERS

##### Step by Step lessons on how to use Swept to ensure you get paid for your hours.

## How To Use Swept

### Frequently Asked Questions

- All
- Login

How do I set my password?

 

After your manager sets up your profile, you'll receive an email to your registered address to create your password. Click the 'set password' button in the email to proceed. If you don't find the email, please check your spam folder.

 

Why can't I log in?

 

If you're having trouble logging into Swept, consider these possibilities:

1. Incorrect email or password: Ensure your username and password are entered correctly.

2. Outdated app version: Update your app to the latest version. Download your app**[here.](https://sweptworks.com/app-store?hsLang=en)**

 

 

I keep getting an error when ordering supplies.

To resolve the error message when trying to order supplies, please ensure the following:

1. The input fields for supplies you are not requesting are empty.

2. None of the supplies have a "0" as their "order amount" value.

3. The supplies you are requesting have a "remaining amount."

 

How do I reset my password?

Forgot password? No worries. Here's a quick step-by-step process to reset your password:

1. Click on 'Forgot Password' on the sign-in page.

![Forgot password](https://sweptworks.com/hs-fs/hubfs/Forgot%20password.webp?width=161&height=334&name=Forgot%20password.webp)

2. This will send you to the screen below, where you can enter your email in the Username field. Then click on the "**Recover Password**" button to receive a password reset link in your inbox.

![IMG_9025](https://sweptworks.com/hs-fs/hubfs/IMG_9025.webp?width=217&height=192&name=IMG_9025.webp)

3. Once done, you will receive an email with instructions to reset your password. Below is an example of what that email will look like.

![Forgot password email](https://sweptworks.com/hs-fs/hubfs/Forgot%20password%20email.webp?width=270&height=258&name=Forgot%20password%20email.webp)

For questions, connect with our team via chatbot or email us at support@sweptworks.com.<https://mobile.sweptworks.com/cleaner/forget-reset-password?hsLang=en>

 

[![](https://sweptworks.com/hubfs/Swept%20Website/swept-footer-logo.svg)](https://cleansimple-1682788.hs-sites.com/?hsLang=en)

All-in-one janitorial software

Solutions

- [Launch](https://sweptworks.com/launch?hsLang=en)
- [Optimize](https://sweptworks.com/optimize?hsLang=en)
- [Scale](https://sweptworks.com/scale?hsLang=en)

Resources

- [Resources](https://sweptworks.com/resources?hsLang=en)
- [Support](https://sweptworks.com/resources/support?hsLang=en)
- [Free Tools & Calculators](https://sweptworks.com/resources/tools?hsLang=en)
- [Blog](https://learn.sweptworks.com/?hsLang=en)
- [eBooks & Guides](https://learn.sweptworks.com/commercial-cleaning-and-janitorial-ebooks-guides?hsLang=en)

Company

- [About](https://sweptworks.com/about?hsLang=en)
- [App Store](https://sweptworks.com/app-store?hsLang=en)
- [Login](https://app.sweptworks.com/)
- Launch

Contact

 PO Box 27172 Fenwick
Halifax, NS B3H 4M8
Canada 

[contact@sweptworks.com](mailto:contact@sweptworks.com) [1 855 710 2079](tel:18557102079)

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© 2024, Swept® Technologies, Inc.


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