---
title: Worksheet - 21 Days Sales Challenge- Customer Pain Point Checklist
---

[![swept\_RGB\_Primary Blue](https://sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/?hsLang=en)

[Login](https://app.sweptworks.com/) [![calendar icon](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo](https://sweptworks.com/product-demo-form?hsLang=en)

[![swept\_RGB\_Primary Blue](https://sweptworks.com/hubfs/swept_RGB_Primary%20Blue.png)](https://www.sweptworks.com/?hsLang=en)

 Solutions ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

 Compare Plans ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Launch Icon](https://sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch?hsLang=en) [![Optimize Icon](https://sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize?hsLang=en) [![Scale Icon](https://sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale?hsLang=en)

[![Messages GIF\_v2](https://sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en) [![Time Tracking](https://sweptworks.com/hubfs/Product%20Images/Booking%20%26%20Scheduling_FP.png) Time Tracking Track time for about $1/day →](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Inspections](https://sweptworks.com/hubfs/Inspections.jpg) Quality Assurance Keep quality consistent and clients informed →](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![profitability](https://sweptworks.com/hubfs/profitability.gif) Profitability Report Make pricing decisions with confidence →](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en)

Find out which plan is right for your business

[Compare Plans](https://sweptworks.com/compare-plans?hsLang=en)

 Resources ![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Resources Icon](https://sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources?hsLang=en) [![Free Tools icon](https://sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools?hsLang=en) [![Blog Icon](https://sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/?hsLang=en) [![Success Stories Icon](https://sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories?hsLang=en)

[![Job Costing tool](https://sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Get support resources & attend weekly training

[Support Hub](https://sweptworks.com/resources/support?hsLang=en)

[About](https://sweptworks.com/about?hsLang=en)

[Login](https://app.sweptworks.com/) [![calendar icon](https://sweptworks.com/hubfs/2024%20Files%20(Sorted)/Swept%20Website/All%20Icons/icons/scheduled%20event.svg) Get Demo →](https://sweptworks.com/product-demo-form?hsLang=en)

Run Operations

Make shifts clearer and day-to-day work easier for your team.

[![Time Tracking Icon](https://sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Shift Icon](https://sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors?hsLang=en) [![Work Order Icon](https://sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software?hsLang=en)

[View All Features →](https://sweptworks.com/features?hsLang=en)

Prove Quality

Show consistent service with clear proof and communication.

[![Inspection Icon](https://sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![Checklist Icon](https://sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software?hsLang=en) [![Messaging Icon](https://sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Control Costs

Track job costs, supplies, and margins.

[![Profitability Reports](https://sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en) [![Job Costing Icon](https://sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks?hsLang=en) [![Supplies Icon](https://sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system?hsLang=en)

Not sure where to start?

Watch our interactive demo to learn more.

Interactive demo

Video

[![GPS Update Dec 18](https://sweptworks.com/hubfs/Product%20Images/GPS%20Update%20Dec%2018.png) ▶](https://sweptworks.com/product-demo?hsLang=en#tour)

 ✕

[Login](https://app.sweptworks.com/)

Solutions

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

Run Operations

Make shifts clearer and day-to-day work easier for your team.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Time Tracking Icon](https://sweptworks.com/hubfs/Swept%20Icons/Time%20Tracking%20Icon.svg) Time Tracking Track hours and GPS check-ins with easy clock in and out.](https://sweptworks.com/cleaning-company-time-tracking-app?hsLang=en) [![Shift Icon](https://sweptworks.com/hubfs/Swept%20Icons/Shift%20Icon.svg) Scheduling Assign shifts clearly and keep teams on track.](https://sweptworks.com/scheduling-software-for-janitors?hsLang=en) [![Work Order Icon](https://sweptworks.com/hubfs/Swept%20Icons/Work%20Order%20Icon.svg) One-Time Job Work Orders Create and manage one-off jobs without the chaos.](https://sweptworks.com/features/janitorial-work-order-software?hsLang=en)

Prove Quality

Show consistent service with clear proof and communication.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Inspection Icon](https://sweptworks.com/hubfs/Swept%20Icons/Inspection%20Icon.svg) Inspections Popular Capture proof of work with photos, notes, and reports.](https://sweptworks.com/janitorial-inspection-software?hsLang=en) [![Checklist Icon](https://sweptworks.com/hubfs/Swept%20Icons/Checklist%20Icon.svg) Cleaner Checklist Create clear, consistent checklists with translation in 100+ languages.](https://sweptworks.com/features/janitorial-checklist-software?hsLang=en) [![Messaging Icon](https://sweptworks.com/hubfs/Swept%20Icons/Messaging%20Icon.svg) Team & Client Messaging Popular Keep conversations with cleaners and clients in one place for faster updates.](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Control Costs

Track job costs, supplies, and margins.

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Profitability Reports](https://sweptworks.com/hubfs/Swept%20Icons/Profitability%20Reports.svg) Profitability Report See which jobs are making money and which are not.](https://sweptworks.com/features/janitorial-profitability-tracking-software?hsLang=en) [![Job Costing Icon](https://sweptworks.com/hubfs/Swept%20Icons/Job%20Costing%20Icon.svg) QuickBooks Online Payroll Integration New Send approved hours to QuickBooks and simplify payroll.](https://sweptworks.com/features/integrations/payroll/quickbooks?hsLang=en) [![Supplies Icon](https://sweptworks.com/hubfs/Swept%20Icons/Supplies%20Icon.svg) Supply Management Track supply usage and avoid over-ordering.](https://sweptworks.com/features/janitorial-supply-inventory-management-system?hsLang=en)

Not sure where to start?

Watch our interactive demo to learn more.

[View All Features →](https://sweptworks.com/features?hsLang=en)

Compare Plans

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Launch Icon](https://sweptworks.com/hubfs/Swept%20Icons/Launch%20Icon.svg) Launch Start strong with time tracking, scheduling, and compliance tools for your team.](https://sweptworks.com/launch?hsLang=en) [![Optimize Icon](https://sweptworks.com/hubfs/Swept%20Icons/Optimize%20Icon.svg) Optimize Win and retain more contracts with stronger quality control and team visibility.](https://sweptworks.com/optimize?hsLang=en) [![Scale Icon](https://sweptworks.com/hubfs/Swept%20Icons/Scale%20Icon.svg) Scale Grow profitably with better client communication, supply workflows, and cost control.](https://sweptworks.com/scale?hsLang=en) [![Messages GIF\_v2](https://sweptworks.com/hubfs/Product%20Images/Messages%20GIF_v2.gif) Client & Cleaner Messaging Stop drowning in emails and WhatsApp messages Learn more →](https://sweptworks.com/features/cleaning-business-communication-system?hsLang=en)

Find out which plan is right for your business

[Compare Plans](https://sweptworks.com/compare-plans?hsLang=en)

Resources

![](https://sweptworks.com/hubfs/raw_assets/public/Swept%20Website%20-%20Theme/images/svg/Icons/Chevron.svg)

[![Resources Icon](https://sweptworks.com/hubfs/Swept%20Icons/Resources%20Icon.svg) Resources Proven guides, templates, and powerful tools for janitorial businesses.](https://sweptworks.com/resources?hsLang=en) [![Free Tools icon](https://sweptworks.com/hubfs/Swept%20Icons/Free%20Tools%20icon.svg) Free Tools Interactive calculators & tools to help you make better business decisions.](https://sweptworks.com/resources/tools?hsLang=en) [![Blog Icon](https://sweptworks.com/hubfs/Swept%20Icons/Blog%20Icon.svg) Blogs Learn about latest trends and tools in commercial cleaning industry.](https://learn.sweptworks.com/?hsLang=en) [![Success Stories Icon](https://sweptworks.com/hubfs/Swept%20Icons/Success%20Stories%20Icon.svg) Success Stories Successful janitorial businesses that run on Swept.](https://sweptworks.com/resources/success-stories?hsLang=en) [![Job Costing tool](https://sweptworks.com/hubfs/Hubspot%20Blog%20Headers%20(1).gif) Free Job Costing Calculator Bid confidently based on accurate job costs & target profit margin Use for free →](https://sweptworks.com/features/cleaning-job-costing-software?hsLang=en)

Get support resources & attend weekly training

[Support Hub](https://sweptworks.com/resources/support?hsLang=en)

[About →](https://sweptworks.com/about?hsLang=en)

Ready to see Swept?

Get a quick walkthrough tailored to your janitorial operation.

[Get Demo](https://sweptworks.com/product-demo-form?hsLang=en)

# Customer Pain Points Checklist

##### Identify Your Prospects Pain Points

![3](https://sweptworks.com/hubfs/Swept%20Website/new/3.webp)

## **Uncover Your Prospects Pain Points**

#### Identify what they're looking for in their next janitorial services provider

 

  These questions warm prospects up to buy from you.

  Show how organized you are and identify opportunities to upsell services

 Find out what previous providers had issues with so that you can proactively plan for success

 

 

[![](https://sweptworks.com/hubfs/Swept%20Website/swept-footer-logo.svg)](https://cleansimple-1682788.hs-sites.com/?hsLang=en)

All-in-one janitorial software

Solutions

- [Launch](https://sweptworks.com/launch?hsLang=en)
- [Optimize](https://sweptworks.com/optimize?hsLang=en)
- [Scale](https://sweptworks.com/scale?hsLang=en)

Resources

- [Resources](https://sweptworks.com/resources?hsLang=en)
- [Support](https://sweptworks.com/resources/support?hsLang=en)
- [Free Tools & Calculators](https://sweptworks.com/resources/tools?hsLang=en)
- [Blog](https://learn.sweptworks.com/?hsLang=en)
- [eBooks & Guides](https://learn.sweptworks.com/commercial-cleaning-and-janitorial-ebooks-guides?hsLang=en)

Company

- [About](https://sweptworks.com/about?hsLang=en)
- [App Store](https://sweptworks.com/app-store?hsLang=en)
- [Login](https://app.sweptworks.com/)
- Launch

Contact

 PO Box 27172 Fenwick Halifax, NS B3H 4M8 Canada 

[contact@sweptworks.com](mailto:contact@sweptworks.com) [1 855 710 2079](tel:18557102079)

[![facebook-default](https://sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/facebook-default.svg)](https://www.facebook.com/sweptworks/) [![youtube](https://sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/youtube.svg)](https://www.youtube.com/c/Sweptworks) [![linkedin](https://sweptworks.com/hubfs/Swept%20Website/All%20Icons/Social%20Icon/linkedin.svg)](https://ca.linkedin.com/company/swept) [![white-pinterest-logo-png--30](https://sweptworks.com/hubfs/white-pinterest-logo-png--30.png)](https://ca.pinterest.com/sweptworks/)

##### Subscribe to stay tuned for new blog articles and the latest product updates. Only the best things for you. No junk, spam free.

By subscribing you agree to with our [privacy policy](https://cleansimple-1682788.hs-sites.com/privacy-policy?hsLang=en) and provide consent to receive updates from our company.

 

[Privacy](https://sweptworks.com/privacy-policy?hsLang=en) [Terms](https://sweptworks.com/terms?hsLang=en)

© 2024, Swept® Technologies, Inc.

  ![](https://segment.prod.bidr.io/associate-segment?buzz_key=brandgen&segment_key=brandgen-8772&value=)