MANAGER & ADMIN
QUICK START GUIDE

Congratulations on tackling the basics of Swept. Now it’s time for you to harness the power of advanced workflows to save time and lower the need to hire more managers.

Unlocking Advanced Features of Swept

EDUCATION

RESOURCES

How to win new contracts

Learn how to win more contracts with Swept in your pocket.

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Best Practices for Inspections

Download 20+ free templates for Inspections and more.

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Knowledge Articles

Learn everything about Swept features and more here.

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Swept Resources

Ultimate resource guide for commercial cleaning companies

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Swept Mobile App

Download the Swept mobile app to manage your team.

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Sign up for the Newsletter

Sign up for the Swept Newsletter to get the latest updates on new features and announcements.

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Frequently Asked Questions

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My cleaner isn't getting the email to set their password

If your team members are facing issues logging into Swept. There could be possible things:

1. Wrong email address or password. Make sure the team members are using the correct username and password.

2. Older version: Make sure the team members' app is updated to the latest version.

 

My cleaner forgot password. What can they do?

When a team member forgets their password, resetting it is simple. Ask them to follow this quick 3-step process to reset your password.

 

What permissions do supervisors and managers have? Can I change them?

Each role comes with specific permissions. For more information, read our detailed article on user roles and permissions. To change a user's location access, go to their profile in the Teams section and scroll down to the locations area.

I'm trying to add this user, and it says they are already in use, but I can't find them in my system. What do I do?

If a user is already in the system and marked as 'Inactive,' you cannot add them again. You can either delete their old profile and create a new one or reactivate their existing profile. Here's a detailed article for more information.