Swept Customer Onboarding

Launch Swept in days with a support team that knows commercial cleaning

Live training, office hours, and premium implementation options ensure your cleaners, supervisors, and back office are confident from day one.

Week 1 preview

A few focused steps

Kickoff call

Live setup session

Import setup

Locations & team

Coach team

Apps & workshops

Launch check

Track adoption

Your first month with Swept

Work through four simple milestones. We will mark each step for you as you scroll so you always know what comes next.

Day 1

Kickoff call & account configuration

Confirm billing, invite admins, and walk through company settings so every location inherits the right defaults.

🔐 Create Swept logins ⚙️ Company settings 🧭 Onboarding questions
Days 2-3

Import locations and invite your team

Upload location templates, draw geofences, and bulk-add cleaners and supervisors so everyone is ready to schedule.

📍 Import locations 👥 Bulk-add team members 🗂️ Assign users
Day 4

Train cleaners & supervisors

Use our training toolkits to teach mobile workflows, clock-ins, and checklist completion before your first live schedule.

📲 Mobile clock-ins 🚀 Cleaner onboarding 🧪 Supervisor inspections
Day 5 & beyond

Go live and measure adoption

Monitor check-ins, offsite alerts, and payroll-ready reports. Book a success coaching session if you need deeper optimization.

📊 Time entry summary 🚨 Offsite alerts 🤝 Success coaching

Support that meets every customer where they are

Whether you prefer self-serve checklists, live workshops, or done-for-you implementation, Swept gives you multiple ways to launch and scale.

How we support you

  • Live chat with product experts during business hours
  • Guided Week 1 checklist with data import templates
  • Role-based training assets for cleaners and supervisors
  • Personalized video walkthroughs for tricky workflows

Live training schedule

  • Tuesdays · New customer launch (1 hour)
  • Thursdays · Office hours & workflow Q&A
  • Monthly bootcamps for supervisors and trainers
  • Swept Academy certifications for advanced teams

Premium implementation

  • Quick Start Implementation — launch in one week
  • White Glove Implementation — done-for-you setup
  • Monthly Success Coaching — ongoing optimization
  • Academy courses to certify power users and trainers
Inquire about training packages →